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Case Management Skills (HSER 2002)

Credits: 4
Lecture Credits: 4.00

Description: This course introduces and provides practice in a case management model, including intake, assessment, goal-setting, referral, clinical writing, record-keeping and evaluation. You will create a case file and learn about ethical guidelines and the use of the Diagnostic and Statistical Manual (DSM).

Topical Outline:

1. Definition of Case management
2. Ecological Model
3. Ethics and Professional Boundaries
4. Brief overview of DSM
5. Clinical Writing/ Elements of a case file

Learning Outcomes:
1. Define case management and historical implications of case management theoretical approaches (e.g. Ecological Model)
2. Beginning level competence in case management task (e.g. intake/ assessment, service planning, referral, monitoring, discharge planning)
3. Basic level of understanding of how DSM is used
4. Knowledge of ethical standards in Human services profession
5. Demonstrate clinical writing, charting/ documentation, and facilitation of referrals
6. Awareness of appropriate community/ on line resources that is culturally relevant and meets the identified needs of the consumer 


HSER 1004, HSER 1105, passed with a grade of "C" (2.0) or above or Instructor approval.


HSER 2001 and HSER 2003.