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Respecting Client and Staff Diversity (HCCC 1040)

Total Credits: 0.5
Lecture Credits: 0.5

Description: This module provides a framework for dealing with diverse residents, clients and staff. Included are belief systems, cultural practices, and respect and sensitivity to cultural and gender issues. Emphasis is placed on awareness and use of effective strategies to appropriately deal with diversity in the workplace. Must be taken Pass/Fail.

Topical Outline:
1. Society of diverse residents, clients and staff
2. Various cultural practices and issues within, such as gender issues
3. Strategies that encourage/demonstrate respect
4. Diversity in the workplace

Learning Outcomes:
1. Compare one's personal belief system and practices with those of other cultures
2. Explore personal responsibilities to respect people as individuals
3. Discuss workplace expectations for interaction between team members, clients and individuals from diverse cultures, gender, age and sexualities
4. Following a problem solving approach, describe how healthcare employees can respect client and staff members

Prerequisites:  Placement into READ 0200 or ESOL 0052 or completion of READ 0100 or ESOL 0042